Airport Collection Service

Airport Collection Service bookings have not yet opened. If you have any questions regarding the service please get in touch with us using the contact details below:

E: airportcollection@falmouth.ac.uk

We are offering an Airport Collection Service from London Heathrow Airport for new undergraduate and postgraduate students travelling from outside of the UK.

This service will depart from London Heathrow Airport Terminal 5 (LHR) and travel to Falmouth University (Penryn Campus) in Cornwall, UK, on Thursday, 11 September 2025.  

The service will run from 8am to 12pm UK time only. If you book onto this service, you must arrive at London Heathrow Airport Terminal 5 (LHR) within this timeframe. Details of this service are listed in the table below. Terms and conditions can be found in the PDF document at the bottom of this page. 

Online bookings will open in April. The booking fee is will be confirmed soon – This includes one piece of luggage and a carry-on bag. Additional luggage is charged at £20 per suitcase/bag. 

Contact us

If you have any questions, please get in touch with us using the contact details provided below:

E: airportcollection@falmouth.ac.uk  

Penryn campus students outside exchange, sitting on grass

What you need to know

Collection date	Thursday, 11 September 2025
Meeting time	08:00am-12:00pm BST /UK time
Coach departure time	12pm BST/UK time at the latest
Meeting point	London Heathrow Airport Arrivals Hall Terminal 5
Travel time to Penryn Campus	Approximately 7 hours by private coach including rest breaks
Cost	TBC
Booking deadline	Friday, 22 August 2025
This service is for	For new undergraduate and postgraduate students travelling to Falmouth University from outside of the UK.
Luggage allowance	One piece of luggage and one carry on is included. Additional luggage is charged at £20 per suitcase/bag. There is limited luggage space on the services. Whilst we understand you will have a lot to bring to the UK, please consider what luggage you need to bring with you. Limit the amount, to what you can carry, so that you can move around independently. We have included more information and advice on this for you at the bottom of this page.
Booking information	Booking will open in April.

Important details 

The service is available to all NEW Falmouth University students studying at Falmouth University in Cornwall at any level. The coach service will take you directly to the Penryn Campus in Cornwall, UK.   
 
Our staff will meet all students who book onto this service at London Heathrow Airport Arrivals Hall Terminal 5 between 08:00am-12:00pm BST/UK time. The staff and all students will then board the coach and depart from Heathrow Airport in London to Falmouth University (Penryn Campus) in Cornwall, UK. If you book onto this service and arrive at the London Heathrow Airport Arrivals Hall Terminal 5 late (after 12pm BST/UK time), you will be expected to travel to the University independently. You will not be refunded in case you miss the service.

To make sure you meet us on time, please allow enough time after your flight lands to go through luggage collection and visa control, and travel between terminals if required.   If your flight lands after 10am you may struggle to get to the meeting point in time

Capacity on the services is limited. Seats are allocated on a first-come first-served basis. If capacity is reached, the booking system may be closed early.

Data Protection Statement

Falmouth University respects your privacy and values your trust. We will always process your data in a fair and lawful manner. As part of our Collection Service we will share your data with our partner organisation, Falmouth Exeter Plus, who operate a number of services on our behalf. If you would like to find out more about how we use or share your data, please visit our data privacy pages using the following link: https://www.falmouth.ac.uk/data-privacy. Whether your data is processed by Falmouth University or Falmouth Exeter Plus, we will ensure that it is done so in a lawful, transparent, and respectful manner. Nothing is more important than your trust.

Luggage 

One piece of luggage and one carry on is included, if you require more then additional luggage will be charged at £20 per suitcase/bag. There is limited luggage space on the services. Whilst we understand you will have a lot to bring to the UK, please consider what luggage you need to bring with you. Limit the amount, to what you can carry, so that you can move around independently. 

We strongly advise you consider sending your luggage directly to campus, to arrive after you move in and only carry the necessities for your first few days. Please note the University will not accept advance freight of your luggage and cannot store shipped luggage for you in advance of your arrival. 

If you send luggage unaccompanied or as freight to the airport, you will be responsible for collecting this. 

If you have any specific luggage requirements, please contact airportcollection@falmouth.ac.uk to discuss the options. 