Project details
Project lead | Anna Mankee-Williams |
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Centre alignment | January 2024 |
Start date | July 2024 |
End date | Centre for Arts & Health |
Understanding the experiences of people as they journey through outpatients’ services is crucial for the health sector in enabling improvements.
Increasingly we recognise the limitations of more traditional research methods in exploring and understanding the lived experience of patients. Arts-based research is gaining traction as a valuable approach in this arena. This recognition is surfacing the concept of agency within the complex context of health care improvement. We gain insight through the process of making, positioned within emotion, sensing, perception and reason.
We will triangulate our insight optimising a mixed methods approach to contribute unseen and unheard insight to those charged with improving outpatient’s services.
Project team

Project lead - Anna Mankee-Williams
Anna is an Associate Professor in Arts and Health. Anna has 22 years’ experience in the health sector (RGN, RM, RHV,) Specialist Community Practitioner/Practice Educator, Public Health children's lead and 11 years’ experience in Local Government in senior roles including Head of Service Commissioning Performance and Improvement across children’s and adults services. Anna leads a number of research projects.
Find out moreAdditional team members:
- Kelly Stephens
- Sally Burley
Funders & partners
Funders
The project received funding £13,817 from the RKE support scheme.
Partners
Partners include the Southwest Outpatient Transformation Network Group and NHS England.