IT Services

Rows of Apple Macs and students sat at some of them.

The IT & Digital teams are committed to delivering technology support for teaching, learning and research. 

The IT Service Desk provides help and advice with using University-managed computer software or hardware, as well as guidance on connecting to campus WiFi and accessing your university account. 

IT help and support

If you have an urgent IT request or want to report a fault, please contact the IT Service Desk by phone: 

T: 01326 213822 

For general advice or requests, we recommend using the Self-Service Portal, or, if you prefer, you can contact the team via email. 

Self Service Portal

E: servicedesk@fxplus.ac.uk

Opening hours

See below for details of location and opening hours of our IT suites. 

Penryn Campus

Location: Level 1, The Exchange, Penryn Campus 

Main IT suite 
Mon – Sun: 24hrs 

Holidays 

Monday to Friday: 09:00 - 20:00 

Saturday and Sunday: 10:00 - 18:00 

IT Support 

Mon-Fri 08:45-17:15, excluding Bank Holidays. 

Falmouth Campus 

Location: IT Suite and Digital Print Centre, Falmouth Campus 

IT suite

Monday – Friday: 09:00 – 21:00 

Saturdays: 10:00 – 17:00 

Sundays: 13:00 – 17:00 

Holidays 

Monday – Friday: 09:00 – 17:00 

Telephone support

Mon-Fri 08:45-17:15, excluding Bank Holidays. 

Printing services

We have multiple A4 and A3 printers, copiers and scanners located across our two campuses. There is also a Digital Print Centre based on the Falmouth Campus, offering specialist print services in risograph, white ink and large format printing, binding and lamination. 

Find out more

PhotoLab

PhotoLab is a professional high-quality photographic print service based on Penryn Campus. The facility is open to staff, students and the public.

Visit the Photolab
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